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Session Id :
Microsoft Dynamics GP (Archived)

Item Number has as Phase Out Date. This item number cannot be selected in Dynamics GP 2010

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Hi,

I am getting the error when i was selecting the Item number in Sales Transaction entry form.

How can I change the date or how to resolve this issue for the Item number. 

Please help me out in this.

Thanks

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  • Suggested answer
    Mahmoud Saadi Profile Picture
    32,738 on at

    I don't think this is a standard GP error, is it possible that you have some sort of customization on this window.

    Check that on the customization maintenance window (Tools > Customize > Customization Maintenance)

    Your feedback is highly appreciated

  • Community Member Profile Picture
    on at

    Thank you for the reply,

    What happening is when i am selecting the Item Number it is displaying the error.

    "Item Number has phase out date. This item number cannot be selected". I want the same number to be selected as my item number. Is there any way to change phase out date in DB, any other possibility to resolve my issue.

  • Mahmoud Saadi Profile Picture
    32,738 on at

    Bindu

    What I am saying is that, this is possible an added customization to your environment. I never heard of a "phase out" date in Dynamics GP.

    To make sure, check the customization maintenance window.

    Your feedback is highly appreciated,

  • Community Member Profile Picture
    on at

    In Customization maintenance window i am able to see Name, Type and Product list. In that lists what i need to check to know the phase out date for Item Number.

  • Mahmoud Saadi Profile Picture
    32,738 on at

    Not the phase out date, check to see whether the "Sales Transaction Entry" is customized.

  • Community Member Profile Picture
    on at

    In Sales Transaction Entry form also I am able to see the same list Name, Type and Products.

  • Mahmoud Saadi Profile Picture
    32,738 on at

    Then what you receive is due to a "customization" on the sales transaction entry window, I recommend checking the customization with your partner.

    Please let us know if you have any further inquiries,

  • Community Member Profile Picture
    on at

    Thank you Mahmoud,

    I will let you know if need any furture information

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