740
Hi All,
Is there a way to track or set regard the shared mailbox like "info@domain.com" in Dynamics CRM.
We have already tried the setting up the Queues in CRM for the shared mailbox. However, there are a few users who manage the shared mailbox from Outlook and they are not a Dynamics CRM users.
How can we track the shared mailbox for both Dynamics CRM users and non Dynamics CRM users?
--
Regards
Sandeep
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
290,277
Super User 2024 Season 2
#2
Martin Dráb
228,126
Most Valuable Professional
#3
nmaenpaa
101,148
Share
Report
All responses (
Answers (