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Customer experience | Sales, Customer Insights,...
Suggested Answer

Integrating Dynamics 365 app for mobile with Microsoft Teams

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Posted on by 321

Hello,

We recently integrated Microsoft Teams with Dynamics 365 for Sales. Everything is working for the desktop. When they try to use the app on their phone they keep getting the following error message: "Application Not Available: This application is not available for this organization. Please try picking a different organization or contacting your administrator for further assistance."

Has anyone else had this error?

I have the same question (0)
  • Suggested answer
    tcardoso Profile Picture
    137 on at

    Hi Rjarrell,

    I cannot repro the issue on my environment , for detailed support recommend to open a case with Microsoft support on admin.powerplatform.com/

  • Suggested answer
    Navin Londhe Profile Picture
    10 on at

    You may try to enabling the preview feature under System Settings.

    "Microsoft Teams Integration Preview"

    pastedimage1587551098454v1.png

  • Suggested answer
    Integrating Dynamics 365 app for mobile with Microsoft Teams Profile Picture
    5 on at

    Hi RJarrell,

    The Dynamics 365 for Teams mobile is currently a preview feature and it is still not officially supported and may cause various issues, since it is not fully developed.

    Official article:

    docs.microsoft.com/.../access-assistant-application-teams

    Please feel free to vote for this idea

    https://experience.dynamics.com/ideas/idea/?ideaid=48fd34ce-3ebc-ea11-bf21-0003ff689f1d

    Kind Regards,

    Marina

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