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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / FRx Professional
Microsoft Dynamics GP (Archived)

FRx Professional

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Posted on by Dede2001 255

Hello,

I worked on my FRx fine yesterday and I understand a few runtime errors occurred over night. Now I cannot run any reports. . We are running it through Citrix and GP is running ok.

''Unable to open\\filer\DYN_SHAR\FRxshare\Sysdata\ACTSYS32.MDB. Make sure that the file exists and that you are able to access the SysData directory.''

The error would suggest the location/file is not there but when we have a look at the system the file exists and the location in all ok.

Has anyone seen this error before please? How do I fix it?

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  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    I do believe that chances are not only limited to having incorrect path. I am mostly into thinking that there is a problem with the SysData directory. The following options are to be considered;

    • User Permission
    • The FRx32.cfg file or the System.cfg file has incorrect path information
    • The FRxConfig.xml file has incorrect path
    • The FRxSys32.mdb file or the FRxRpts.f32 file is corrupted

    See resolution on Support Article; Error message when you start Microsoft FRx: "Invalid SysData directory"

    Hope this helps,

  • Dede2001 Profile Picture
    Dede2001 255 on at

    Thank you Mahmoud,

    I will look into these resolves and let you know.

    Thank you

    Doris

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