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Finance | Project Operations, Human Resources, ...
Suggested Answer

Print management - email body

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Posted on by 40

Hello,

While sending a PO confirmation using Print management the email body does not go thru.

Email gets sent/received; a subject line is there and an attachment is in the email, however email body comes empty, all text is lost.

Does someone know why?

Thank you

2020_2D00_05_2D00_20_5F00_9_2D00_27_2D00_45.png

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello D365UG,

    This looks like something that is adjusted. I don't have the template dropdown and the text box available in my demo machine. Can you confirm that this is a modification? If so, talk to your developer to get this fixed or use the electronic business documents where you can configure the subject and email body out of the box.

    Best regards,

    Ludwig

  • D365UG Profile Picture
    40 on at

    Thank you Ludwig!

    I checked a vanilla environment, and also did not find the text box.

    Will try to reach our developer to confirm everything.

    Thank you again.

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