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Finance | Project Operations, Human Resources, ...

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Print management - email body

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Posted on by D365UG

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Hello,

While sending a PO confirmation using Print management the email body does not go thru.

Email gets sent/received; a subject line is there and an attachment is in the email, however email body comes empty, all text is lost.

Does someone know why?

Thank you

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Ludwig Reinhard Microsoft Employee on at

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Hello D365UG,

This looks like something that is adjusted. I don't have the template dropdown and the text box available in my demo machine. Can you confirm that this is a modification? If so, talk to your developer to get this fixed or use the electronic business documents where you can configure the subject and email body out of the box.

Best regards,

Ludwig

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D365UG 40 on at

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Thank you Ludwig!

I checked a vanilla environment, and also did not find the text box.

Will try to reach our developer to confirm everything.

Thank you again.

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