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Microsoft Dynamics CRM (Archived)

Delete button unavailable for user to delete personal dashboard

Posted on by 25

In a on-premise 8.2. version a user does not have the option to delete a personal dashboard. Security rights on "user dashboard" and "saved view" are activated. 

Any idea?

Thanks for your help!

*This post is locked for comments

  • Ute Profile Picture
    Ute 25 on at
    RE: Delete button unavailable for user to delete personal dashboard

    Thanks for your help - I will give feed-back on the solution as soon as I have feed-back of Client.

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Delete button unavailable for user to delete personal dashboard

    Hi,

    I tested in my environment, I can reporduce your error by.

    Remove delete privilege from user dashboard > create a dashboard > grant back the delete privilege from user dashboard.

    10311.4.PNG

    even with delete privilege , user still cant see the delete button

    5635.2.PNG

    Resolution

    Create a dummy personal dashboard ( make sure the delete privilege for user dahsboard is given).

    6204.3.PNG

    Delete the dummy personal dashboard.

    Open back the the dashboard you wanted to delete. As you can see the delete button is back.

    10311.4.PNG

    Although this is not a perfect solution, but temporary can solve your problem. Give a try and let us know. This definiely is a bug.

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