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AX2012 r2 unable to send mail, but sending status show sent.

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User reported that unable to receive mail from workflow. i checked on the email sending status, it show sent, but user did not received email.

i review the log files, it seems the tls version is not support.

docs.microsoft.com/.../opt-in-exchange-online-endpoint-for-legacy-tls-using-smtp-auth

i tried to use the above way but in vain. anyone know  how to curb on this issue. i running the SMTP virtual server under Windows server 2008 r2.

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