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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error sending confirma...
Microsoft Dynamics AX (Archived)

Error sending confirmation by email

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Posted on by BASMA 932

Hi,

when i send an order confirmation with batch by email some informations disappear from report but when i display it in screen i don't have any problem.

.cmd.png

there is any solution To retrieve data

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,154 Super User 2026 Season 1 on at

    Hi Basma,

    This is a custom report. Can you review if all operations related to the data provider are running correctly and is gathering data on server level? Did you do a good CIL compilation, as the batch framework is running CIL only.

  • BASMA Profile Picture
    BASMA 932 on at

    yes all opérations are running correctly.i didn't do a CIL compilation

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,154 Super User 2026 Season 1 on at

    Can you try the CIL generation?

  • BASMA Profile Picture
    BASMA 932 on at

    hi andré,

    how i try the CIL generation?

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,154 Super User 2026 Season 1 on at

    Hi Basma,

    In the Development workspace, you can go to the Build menu. Then choose the option for 'Generate Full CIL' or 'Generate incremental CIL'.

    The incremental will only build based on changed objects. The full will consume more time, but will do a kind of full refresh.

  • BASMA Profile Picture
    BASMA 932 on at

    thanks André,

    i hope that will resolve this problem :)

  • BASMA Profile Picture
    BASMA 932 on at

    ok,

    i will try

    thanks :)

  • BASMA Profile Picture
    BASMA 932 on at

    Hi André,

    i do generation CIL but the same problem

    2605.Sans-titre.png

  • Santosh Yadav Profile Picture
    Santosh Yadav 420 on at

    you will have either data provider class or query in order to get the data on report. you need to get help from your development team and ask them to debug the code (in Visual studio) and see whether data is getting pulled in when batch runs.

  • BASMA Profile Picture
    BASMA 932 on at

    thanks Santosh :)

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