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Microsoft Dynamics AX (Archived)

SysMailer error when sending payment specifications

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Posted on by 556

Hello,

When I install AX2009 directly on MS-Surface OS windows 10, 64 bit and trying to send a payment specification for outgoing payment I receive error below:

 Method 'item' in COM object of class 'Fields' returned error code 0x800CCE05 (<unknown>) which means: The requested body part was not found in this message.(C)\Classes\Info\add,0,(C)\Classes\COM\item,0,(C)\Classes\SysMailerFields\add,10,(C)\Classes\SysMailer\priority,24,(C)\Classes\SysMailer\sendMailAttach,0,(C)\Classes\Info\ReportSendMail,36,(C)\Classes\ReportViewer\printToTarget,0,(S)\Classes\ReportRun\print,0,(S)\Reports\VendPaymSpecification\Methods\print,14,(S)\Classes\ReportRun\reset,0,(S)\Reports\VendPaymSpecification\Methods\fetch,56,(S)\Classes\ReportRun\run,0,(S)\Reports\VendPaymSpecification\Methods\run,16,(S)\Classes\SysReportRun\run,26,(S)\Classes\RunBaseReport\run,34,(S)\Classes\SysReportRun\run,15,(S)\Classes\MenuFunction\runServer,0,(C)\Classes\FormFunctionButtonControl\Clicked,0,(C)\Classes\FormMenuButtonControl\Clicked,0

 When I start this function from Remote desktop connection it works perfectly.

Do I need to configure something in Windows 10? If someone has any suggestions please let me know.

Kind regards,

Oleg

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  • André Arnaud de Calavon Profile Picture
    304,182 Super User 2026 Season 1 on at

    Hi Oleg,

    You can check the SysMailerClass which exact COM object is used. Then you might be able to find out if a program is missing or if you have a wrong (not supported) version.

  • Suggested answer
    Hoyer Profile Picture
    7 on at

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