Dynamics Connector - Customer Type field not accessible from map

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Posted on by Community Member

Hello.

I am using the Dynamics Connector for integrating NAV 2009 R2 with CRM 2011. I was looking to map the Customer Type field in CRM (name: customertypecode), to a custom field in NAV, but I could not find it in the field list in the Connector. I was under the impression that all fields that could be updated in the CRM GUI should also be accessible in the web service, and therefore in the Connector.

Does anyone know why this field is not accessible in the Connector?

Thanks, Jon Gunnar.

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Surmeet Singh 3,075 on at

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Hi Jon,

Do you mean, the custom NAV field is not visible in connector?

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Community Member on at

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Hi.

No, the CRM field is not visible, which í find strange since this is a standard CRM field. Any thoughts?

Thanks, Jon Gunnar

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Surmeet Singh 3,075 on at

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You need to run CRM 2011 connector adapter configuration again for that entity, restart service and reopen the Connector application.

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Konstantin Levchenko 1,410 on at

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Hi Jon,

You cannot find it because this field has different Display Name.

You need to use in Connector field 'Relationship Type'

Cheers,

Konstantin

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Community Member on at

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Hi.

Thank you for your help.

Regards, Jon Gunnar

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Community Member on at

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Dear all, I have customer type field in custom entity of Microsoft Dynamics CRM 2016. I'm attempting to integrate with Dynamics NAV using Microsoft Dynamics Connector last version but during the crm mapping configuration on connector i'm obtaing error "found an integer attribute with unrecognized format". What i've to do to resolve this problem on dynamics connector?

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