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Microsoft Dynamics CRM (Archived)

Rollup 11 Cross Browser Compatibility

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Posted on by 70

Morning All,

I've recently deployed Rollup 11 for CRM 2011 across our system (2 Load Balanced IIS Servers, a SQL Cluster with CRM running on it's own instance and a separate report server), the deploy ran successfully with no errors reported anywhere.

I was expecting Rollup 11 to provide Cross Browser support, as this is listed in the release notes and MS have made quite a big deal about this feature.  However, since the deployment nothing has changed.  Any attempt to access CRM 2011 in a browser other than IE only loads the mobile client, not the full CRM implementation.

I've been trying to figure out why but I can't find any errors in the logs of the servers or workstations I've been testing from. (All workstations are Win 7 with current, within 2 weeks, windows updates running IE9).

I've tried accessing CRM via IE (Works Fine), Firefox v17.0.1 (Only loads Mobile Webpage) and Chrome  23.0.1271.97m (Only loads Mobile Webpage).

Has anyone else run into similar problems getting Cross Browser support to work?

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  • Suggested answer
    Anil-CloudFronts Profile Picture
    on at

    This will be available with Update Roll up 12 .

  • Stephen Mortimer Profile Picture
    70 on at

    Thank you for your help, it would be nice if that was mentioned in the Release Notes for Rollup 11, where it still says Cross Browser Compaibility is included.

    Do you know if there is a statement from MS anywhere explaining this as I will need to explain to my boss why this feature is suddenly not available?

  • Suggested answer
    Anil-CloudFronts Profile Picture
    on at

    See if this is ok with your boss. thanks to Warren Butler @PreactCRM:

    www.preact.co.uk/.../microsoft-dynamics-crm-cross-browser-update-2013-release-schedule

  • Stephen Mortimer Profile Picture
    70 on at

    Brilliant, thank you very much for your help.

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