web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Cannot view record outside of UCI

(0) ShareShare
ReportReport
Posted on by 20

Hello all,

I'm dealing with an issue where the attached error is thrown when trying to open Lead records in anything but the UCI. This includes trying to, for instance, update a Lead via workflow by setting a field after pressing "View Properties" on the Workflow editor. Needless to say, I can't access these records in the legacy view, either.

I have full admin rights. Any ideas?

ErrorDetails-_2800_2_2900_.txt

I have the same question (0)
  • Suggested answer
    Henry J. Profile Picture
    5,237 on at

    Hi Hurley,

    I’m not sure what could be the root cause for this.

    I would advise to open a Support Request to get help troubleshooting this issue: https://admin.powerplatform.microsoft.com/support

    Henry

  • Suggested answer
    flavia.takushi Profile Picture
    on at

    Hi HurleySk,

    This issue might be related to a corrupted field in the lead form.

    If you recently created a new field, I suggest to remove (not delete) it from the form body and test.

    If it remains, one simple test you can do is to create a copy of this lead form and test removing fields from the form. This field is probably a picklist.

    Thanks,

    Flávia

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Siv Sagar Profile Picture

Siv Sagar 93 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 76

#3
Martin Dráb Profile Picture

Martin Dráb 64 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans