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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error while posting st...
Microsoft Dynamics AX (Archived)

Error while posting statement: 0.20 for voucher XXXX in company YYYY will be posted as an overpayment or underpayment

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Posted on by Community Member

Dear all,

I got the issue "0.20 for voucher XXXX in company YYYY will be posted as an overpayment or underpayment" when I do post Retail statement.

I did already setup in AR parameter as following:

Cash Discount administration: Unspecific

Maximum penny difference: 1

Maximum overpayment or underpayment: 1

Calculate cash discount for credit note: checked

And I already specified the "Penny difference account" and "Customer cash discount"


Does anybody here have experience to solve this issue, please share with me.

Thank you

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I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    I would say that there is nothing wrong with this message. You set your penny difference and over/underpayment to $1 and AX posts the $0.2 difference to this account.

    Can you check the underlying transaction and the voucher that was created?

    From there you should identify what was going on with your prices and why the system posted this amount but per se I cannot see any issue here.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Hi Ludwig,

    Thank you a lot for your answer.

    I did found the  cause that topped to post open statement of Jan 2017.

    I don't know why these lines has been recorded to 2014. Could you please suggest me how to solve this issue?

    Thank you

    4670.111.PNG

  • Nancy_Nancy Profile Picture
    Nancy_Nancy 85 on at

    Did you fix this issue, i have the same issue

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Nancy Nancy,

    This is a very old thread.

    Can you possibly create a new question in the forum and provide details about your system version, the error message that you get, etc. ?

    Many thanks,

    Ludwig

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