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A prepayment was applied to a PO but the PO has been cancelled. The prepayment did not got unapply by itself and when we try to use the Apply Payables Documents window and entered the payment number we got this message: (You can't choose this document because it is part of a recovered batch or is still in the process of posting). Any suggestions?
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Hi Frank,
I'm keeping this thread alive because I haven't been able to get a solution. I emailed Mariano Gomez but he never replied. I'm hoping someone out there have a script to move the PO back to open from history. If it's only insert into the POP10's and remove from the POP30's I probably can do it, but I'm not sure what other tables could be involved.
Thanks
Okay, you're going to need to get that PO moved back to the open tables from history. I thought I had a script for that but I can't locate it. Send Mariano Gomez an email - mgomez@intellpartners.com - I think he's the one I go the script from. Once the PO is back in the open tables, hopefully you'll be able to reset the PO status to Released and go on from there.
Frank, I tried you suggestion but it didn't work. The PO is in history by the way. The prepayment shows open and unapplied on the Transactions by Vendor inquiry window, but I got the attached error when I try to apply or unapply it on the Apply Payables Documents window. The PO is cancelled. I have run reconcile already. Should I try check links?
Yes, it makes sense Angel. You might have to manually reset the PO to released in the tables (header and line), then unapply the payment and re-cancel the PO. I would do this in a test company first to confirm it works.
Thanks for your reply Frank but this is not a batch issue, I have checked SY00500 and SY00800 just to make sure. The prepayment was applied successfully to the PO while it still had the 'released' status. Probably we should have unapplied the prepayment before the PO was cancelled, but we did the opposite. When we go the Apply Payables Documents window we can't even see the payment there, which means that it is still applied to the cancelled PO. Does that makes sense?
It sounds similar to a hung batch issue. Refer to this link to see if the recovery methods work in this instance - support.microsoft.com/.../en-us
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