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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / D365 file download iss...
Microsoft Dynamics CRM (Archived)

D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

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Posted on by Prabhat Pandey - MSFT 125

All,

Just a heads-up to D365 community forum members - After chrome browser update to 72.0.3626.81, files downloaded from Chrome have single quotes around files like ‘MyAttachment.pdf’. Due to this issue you will not be able open downloaded file. However, after removing quotes manually from the download file you will be able to open them properly.

 

We are looking at this issue on D365 side to have a proper fix in place but meanwhile as a workaround remove single quotes from downloaded file and then open them or use other browsers like Edge or older version of Google Chrome.

 

More detail about this issue on chromium forums -

bugs.chromium.org/.../detail - "Issue 927913: Filename escaped with single quotes change of behavior Chrome 72"

bugs.chromium.org/.../detail - "Issue 927366: Downloads from Dynamics CRM Instance are saved with quotes"

chromium-review.googlesource.com/.../1286733 - "Header parser: Don't allow single quotes."

*This post is locked for comments

  • Bhartendu B Pandey Profile Picture
    Bhartendu B Pandey on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    Hello Raine , We have the June Update www.microsoft.com/.../details.aspx , i would request you to please download this update and verify . Please do this on a dev server first and once we have success we can apply to production.

    Please mark my answer as verified if you found it helpful. Please let me know if you have any other questions around the above.

     

    Bhartendu Pandey

    Support Engineer - Customer Engagement- Dynamics CRM/PowerApps/Power Automate

    Microsoft

  • meelamri Profile Picture
    meelamri 13,204 User Group Leader on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    Raine, this is the last Microsoft update (June 2020). Please check this article:

    support.microsoft.com/.../microsoft-dynamics-365-onpremise-cumulative-updates

  • Raine Steadman Profile Picture
    Raine Steadman 50 on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    Mehdi, downgrading causes exceptions to occur with the plugin assembly...

  • meelamri Profile Picture
    meelamri 13,204 User Group Leader on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    If the issue is not solved, restart your IIS and clear your cache browser.

  • Raine Steadman Profile Picture
    Raine Steadman 50 on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    I've downloaded the update and applying it now. Frustrating that the latest version doesn't contain this fix to begin with.

    I'll let you know the outcome :)!

  • meelamri Profile Picture
    meelamri 13,204 User Group Leader on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    Good to know ! Can you please check if it works with this version (9.0.17.8) ?

    support.microsoft.com/.../4558076

    The following list details issues whose resolutions repair items in Dynamics that are not functioning.

    • Override price function in the Quote Product form would revert to previous value.
    • An unsaved modifications message would not trigger when modifying a form.
    • In the Chrome browser, the user interface for the ribbon menu in the Dynamics Workplace homepage was unresponsive when attempting to select the menu buttons.
    • Overlapping page elements were present while viewing Account entities.
    • The "Convert to Lead" option was missing for new emails in the Unified Interface view.
    • Single quotes were added to downloaded file names.
    • Hovering the mouse over the "To:" filed in a saved email would not display the recipients.
  • Raine Steadman Profile Picture
    Raine Steadman 50 on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    Hi Mehdi this doesn't apply for me. The version I have: Version 1612 (9.0.2.3034) (DB 9.0.2.3034) on-premises

  • meelamri Profile Picture
    meelamri 13,204 User Group Leader on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    Hi,

    This issue is solved in my organization after installing 2.17 Update:

    www.microsoft.com/.../details.aspx

  • Raine Steadman Profile Picture
    Raine Steadman 50 on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    Bhartendu is there any update on this? We're now in July.

  • Bhartendu B Pandey Profile Picture
    Bhartendu B Pandey on at
    RE: D365 file download issue after Chrome 72 update - file names are enclosed inside single quotes

    The fix is expected to be released for On premise systems 9.0 version by the month of June or July.

    Please mark my answer as verified if you found it helpful. Please let me know if you have any other questions around the above.

     

    Bhartendu Pandey

    Support Engineer - Customer Engagement- Dynamics CRM/PowerApps/Power Automate

    Microsoft

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