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Small and medium business | Business Central, N...

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User cannot download document in Preview

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Posted on by evenshepard

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This is a recent development for one of my users; she had this capability.

User can open document in Preview. She cannot download the document b/c those options do not display for her.

Attached is a screenshot to show how it normally works with the items/options circled in Red that she cannot see.

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Dynamics 365 Business Central

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MahGah 15,613 on at

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Is this in on-prem or SaaS? If it is on SaaS then most likely it is an issue with browser. Try different browser. I am not sure how BC opens PDF on on-prem. But maybe try to uninstall your PDF reader (Acrobat, etc) and then install back again.

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