135
This is a recent development for one of my users; she had this capability.
User can open document in Preview. She cannot download the document b/c those options do not display for her.
Attached is a screenshot to show how it normally works with the items/options circled in Red that she cannot see.
Is this in on-prem or SaaS? If it is on SaaS then most likely it is an issue with browser. Try different browser. I am not sure how BC opens PDF on on-prem. But maybe try to uninstall your PDF reader (Acrobat, etc) and then install back again.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
290,570
Super User 2024 Season 2
#2
Martin Dráb
228,683
Most Valuable Professional
#3
nmaenpaa
101,148
Share
Report
All responses (
Answers (
