Email set up Dynamics GP2013

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Posted on by Community Member

Hello,

I try to set up the email for dynamics GP2013, i use Exchange 2010(with auto discover active) , Office 2010 Std x64, in the setting i put Exchange, but i have all the time this error message :

Connection to the MAPI server not available. Unable to send e-mail or select addresses.

have you any idea ?

Thanks,

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Community Member on at

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RE: Email set up Dynamics GP2013

Have you tried Office x86?

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Rob Bernhardt on at

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RE: Email set up Dynamics GP2013

AISSAM,

Did you try the advanced option where you could provide the username, email, and password?

Thanks

Rob

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John Lowther 5,122 on at

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RE: Email set up Dynamics GP2013

Hello Aissam Ait Kacem

Check out Jivtesh Singh's post on "Connection to the MAPI server not available in Dynamics GP" and the documentation links that it has.

From what I understand you have to use the 32 bit version of Office.

Hope this helps,

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Community Member on at

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RE: Email set up Dynamics GP2013

Hello,

no, i don't try the x86, our company use office 2010 stdx64, i use also the advanced option, the same, but GP2013 is compatible with office 2010 x64.

thanks,

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Rob Bernhardt on at

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RE: Email set up Dynamics GP2013

AISSAM,

What is your current state? Did you get it working?

Thanks

Rob

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Community Member on at

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RE: Email set up Dynamics GP2013

not yet, the same error

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Community Member on at

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RE: Email set up Dynamics GP2013

not yet

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Mike Smith 6,840 on at

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RE: Email set up Dynamics GP2013

Many of the features tied to Office in GP v2013 are supported on 64 bit but emailing is only supported on 32 bit versions of Office. If the organization has to have 64 bit Office, you may want to explore Accountable's Forms Printer product.

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Community Member on at

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RE: Email set up Dynamics GP2013

hello Mike,

thanks, for your feedback, i see the Accountable's Forms Printer product, which one ?

thanks,

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Mike Smith 6,840 on at

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RE: Email set up Dynamics GP2013

Forms Printer is a single product.

You would need to download a version compatible with your version of GP. For 2013, this would be Forms Printer 12.00.105 (most recent as of today).

I would suggest testing in a development environment to make sure it offers everything needed.

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