So I have been hesitant to turn on the ACT because I don't want it to sync everything. How can I set it to sync only Appointments, for example, and only if they are created in the CRM to then sync in Outlook? At the same time, contacts is the major one. If I turn this on will it bring all existing contacts in Outlook to the CRM? I am thinking of doing this individual by individual but maybe not organization level.. i really have not tried this feature yet. For appointments it doesn't even make any sense where they would go if they sync the ones already in Outlook unless I track regarding?
Please help me with the logic and function of this feature.
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