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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 CRM Certi...
Customer experience | Sales, Customer Insights,...
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Dynamics 365 CRM Certification and Training 2020

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Posted on by Community Member

I'm taking over the Dynamics 365 CRM Sales Administration for the company. I have only have hands on self you-tube and google search experience. Will the following enhance my knowledge?

MB-901T00: Microsoft Dynamics 365 Fundamentals                                                         

MB-200T00: Microsoft Power Platform + Dynamics 365 Core                                           

MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales Associate         

Does this look like a good path to start out with?

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  • Suggested answer
    LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi Partner,

    Welcome to Dynamics 365 forum :)

    It is really a good path to start learning D365.

    Here are some additions for you.

    1.You could also refer to the D365 channel in youtube for more visual details.

    https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ/?reload=9

    2.You could find documents according to the applications your are using, for example you are using D365 sales hub, so you could go to sales hub website for more information like capabilities or other samples.

    pastedimage1598495905799v1.png

    https://dynamics.microsoft.com/en-us/sales/capabilities/

    Best Regards,

    Leo

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