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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Unable to print from N...
Microsoft Dynamics NAV (Archived)

Unable to print from NAV 2009 R2 on Citrix Windows 2008 R2 environment

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Posted on by KEK8500 345

Error:

 

A client has gone ahead and installed NAV 2009 R2 on a Citrix Windows 2008 R2 environment but installed Microsoft Report Viewer 2010 rather than 2008 as apparently Report Viewer 2008 isn’t compatible with Windows 2008 R2. However, NAV 2009 R2 doesn’t work with Microsoft Report Viewer 2010...

 

Is anyone aware of any workarounds/tricks to get printing to work with this setup?

 

Thanks in advance.

*This post is locked for comments

  • KEK8500 Profile Picture
    KEK8500 345 on at
    RE: Unable to print from NAV 2009 R2 on Citrix Windows 2008 R2 environment

    The installation of the Report Viewer Redistributable 2008 Service Pack 1 GDIPLUS.DLL Security Update did resolve the problem.  Thank you very much.

  • KEK8500 Profile Picture
    KEK8500 345 on at
    RE: Unable to print from NAV 2009 R2 on Citrix Windows 2008 R2 environment

    Thanks for your response.  I'm waiting for an update from the client concerned.  Will let you know the outcome when I hear back.  Thanks again.

  • mmv Profile Picture
    mmv 11,467 on at
    RE: Unable to print from NAV 2009 R2 on Citrix Windows 2008 R2 environment

    Hi,

    Please try the below link:

    blogs.msdn.com/.../visual-studio-2010-and-ssrs-rdlc-reports-in-nav-2009.aspx

    Best Regards,

    MMV

  • Community Member Profile Picture
    Community Member on at
    RE: Unable to print from NAV 2009 R2 on Citrix Windows 2008 R2 environment

    Did you try?

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Unable to print from NAV 2009 R2 on Citrix Windows 2008 R2 environment

    Yes,  you can try. whenever print dilog box open, don try to preview that just click on print and select the pdf.

    Let me know that above steps are working for you or not.

    Could you please try to install the below updates?

    Report Viewer Redistributable 2008 Service Pack 1 GDIPLUS.DLL Security Update

    http://www.microsoft.com/en-in/download/details.aspx?id=3203

  • KEK8500 Profile Picture
    KEK8500 345 on at
    RE: Unable to print from NAV 2009 R2 on Citrix Windows 2008 R2 environment

    Error message is:

    You cannot print or preview a report when Microsoft Report Viewer is not installed

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