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How do I undo Item Tracking Lines in Navision 2018?

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Posted on by 4,549

Hi Community,

How do I undo Item Tracking Lines for items  in Navision 2018?

Thank you!

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 78,034 Super User 2025 Season 1 on at
    RE: How do I undo Item Tracking Lines in Navision 2018?

    Hi, If it has already been posted, please use the method mentioned by Manan, use Credit Memo to  reverse the transaction, both for Sales and Purchase.

    If you haven't posted yet, you can use the Configuration Package to clear all records.

    More details: 

    https://www.boyerassoc.com/blog/how-to-purge-item-tracking-in-business-central/

    Hope this helps as well.

    Thanks.

    ZHU

  • Verified answer
    Manan_Shah Profile Picture
    Manan_Shah 1,457 on at
    RE: How do I undo Item Tracking Lines in Navision 2018?

    Hi Josh,

    As Sales Invoice is posted you can't use undo Shipment, So I suggest use Sales Credit Memo to reverse the Transaction. Due invoice already posted you can't undo Item Tracking Lines. 


  • joshtechsolutions Profile Picture
    joshtechsolutions 4,549 on at
    RE: How do I undo Item Tracking Lines in Navision 2018?

    Hi Manan,

    May I know if a Sales Order has been posted Sales Invoice, can you still undo Item Tracking Lines?

    Thank you!

  • Suggested answer
    Manan_Shah Profile Picture
    Manan_Shah 1,457 on at
    RE: How do I undo Item Tracking Lines in Navision 2018?

    Hi Josh,

    I didn't understand your question correctly but What I suggest if you want to change your Lot no. or Serial no. You can do it from Item Reclassification journal. 

    Also, if you undo your Posted shipment or Receipt, on same time Item Tracking Lines will be undo. 


    Please follow below link to update lot no. 
    https://learn.microsoft.com/en-us/dynamics365/business-central/inventory-how-work-item-tracking#to-reclassify-serial-or-lot-numbers

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