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Microsoft Dynamics CRM (Archived)

Email Attachment Download

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Posted on by 445

Hi All,

We have implemented MS CRM for a insurance customer and they are using only the Web version of the CRM. The business users receive multiple files as part of the claims processing and they are not satisfied with the option of clicking each and every file. Just want to check if there is any option to download all attachments with a single click?

Any suggestion in the regard is highly appreciated.

Thanks,

Baren

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  • Suggested answer
    Victor Meyer Profile Picture
    Victor Meyer 20 on at
    RE: Email Attachment Download

    I provided an exact solution here:-

    community.dynamics.com/.../179265

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Attachment Download

    Hi Sekar,

    Are you have Jquery/javascript for download all attachments with a single click. if you have please send me through this post or send to nagasworld@gmail.com

  • Suggested answer
    Vighnesh Profile Picture
    Vighnesh 1,942 on at
    RE: Email Attachment Download

    I agree with you barendra, but it is a simply & light process and it involves only one dollar per user per month with timely updates from the power objects. We are using the same for one of our projects and is a simple configuration working fine with both on-line & On-premise.

    If you wish to do some developers effort please use these links as reference

    msdn.microsoft.com/.../gg328344

    msdn.microsoft.com/.../gg309364

    msdn.microsoft.com/.../gg328429.aspx

  • Baren Profile Picture
    Baren 445 on at
    RE: Email Attachment Download

    Hi Shekar,

    Thanks for your response. Looks a good idea. Let me do the POC and see how it goes.

  • Baren Profile Picture
    Baren 445 on at
    RE: Email Attachment Download

    Hi Vignesh,

    Thanks for your response. Paid application is not a viable option as this might take more time as it has to go through the purchasing process.

  • Vighnesh Profile Picture
    Vighnesh 1,942 on at
    RE: Email Attachment Download

    Hi Barendra,

    Are they using SharePoint for document management??

    If yes, you can use this tool from power objects which will solve all your problems.

     It is a paid application and will move the attachments of email activities to SharePoint automatically for every 5 minutes by creating a folder with the Year\month\date format.

  • Verified answer
    Soma Shekar Profile Picture
    Soma Shekar 461 on at
    RE: Email Attachment Download

    HI ,

    Yes, You can download all the files in a single click , you need to some effort.

    1) Create a button on the Email entity record , Either on the Form / List view - based on your requirement.

    2) on click of the button, get all the attached files data, and zip them with Jquery/ java script

    3) Then download the created zip file ( Or you can add this zip file to attachments if required in future)

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Attachment Download

    You will have to implement it using custom code. This is not available out of the box. You can create a custom application and show it in an IFrame inside which you can search for all attachments and download.

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