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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Email Sending via Bus...
Small and medium business | Business Central, N...
Suggested Answer

Email Sending via Business Central Web Service Not Working

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Posted on by CU05020642-0 7
Hello Community
 
I have created a codeunit procedure for sending emails to specific customers in Business Central. The procedure works successfully when called from a page, but fails when invoked through Business Central Web Services.
 
Technical Details:
- The procedure is marked with [ServiceEnabled] attribute
- Works when called from BC page
- Does not work when called via web service
 
Expected Behavior:
Email should be sent when the procedure is called via web service, just as it works when called from the page.

 

Question:
What could be causing this difference in behavior between page calls and web service calls? How can I resolve this issue?

 
Categories:
Dynamics 365 Business Central
Microsoft Dynamics NAV
Dynamics 365 Business Central migration
I have the same question (0)
  • Suggested answer
    Dr Gomathi MVP, MCT Community lead, MLE Profile Picture
    Dr Gomathi MVP, MCT... 395 Super User 2025 Season 2 on at
    The issue where your email sending procedure works from a Business Central page but fails when called via a web service is likely due to different execution contexts and permissions.
     
    • Ensure the user calling the web service has email sending permissions.
    • Assign the user SUPER permissions or explicitly provide the Email and SMTP permissions in Permission Sets.
    • Try running the function inside a SessionSettings object with EnableSession(true).
    • Alternatively, use Job Queue to schedule the email process.
    • Log email errors in Event Viewer or Business Central logs.
    • Add proper error handling to capture if Email.Send(SMTPMail) fails.
    • Ensure the codeunit containing this function is exposed as a web service under Web Services in Business Central.
    Better to try the below possibilities
    • Check User Permissions: Ensure the calling web service user has email sending permissions.
    • Test Email Functionality in Web Service Context: Log errors when called from a web service.
    • Ensure SMTP is Accessible from Web Services: Run a test email send within a background session.
    • Expose Codeunit Correctly: Ensure it’s set as [ServiceEnabled] and registered in Web Services Page.
     
    Regards,
    Dr. Gomathi S
  • Suggested answer
    Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,388 Most Valuable Professional on at

    Hi, good day
    I hope this can help you, and give you some hints.

    Business Central Email Controller 🎮 – Josh Anglesea

    Best Regards
    Gerardo

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