Can't fully install CRM/Outlook plugin with wifi - only works with Ethernet connection

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Posted on by Seamus

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Hello,

Trying to install CRM Outlook plugin (CRM 2013 on-premise / Office 2016) - it will install fully if the machine is on the network but off the ethernet via a (strong) wifi connection we consistently fail at the "configure organization" stage with the error "There is a problem communicating with the MS Dynamics CRM Server. The server might be unavailable. Try again later".

Has anyone else experienced this via wifi or had any luck overcoming the problem?

Many thanks,

- Seamus

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At first, you need to verify if everything is connected correctly. Сheck your router's connection following this instruction http://192-168-1-1.one to adjust your Wi-Fi router settings. It helped me hundreds of times to troubleshoot the problems with Internet connection and Wi-Fi.

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