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Supply chain | Supply Chain Management, Commerce
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How to increase the D365 MPOS product scanning speed.

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Dear All,

Is there any way to increase the speed of the MPOS processing during product scanning because MPOS get lot of processing time during product scanning. approximately 100 items scanning, MPOS took 15 minutes to complete the transaction.

Also what are the minimum system requirements for retail store scale unit and MPOS.

  • Verified answer
    Shafeeque P. Profile Picture
    6,499 Super User 2025 Season 1 on at
    RE: How to increase the D365 MPOS product scanning speed.

    The performance of the scale unit can depend on lots of factors like Server Sizing(processor cores/RAM), Disk Performance(Disl IOPS), no. of cores, edition of SQL, no. of clients connected, Size of item masters, no. of active price lines, Promotions, number of items in a cart, etc. It is difficult to recommend a sizing. If you are using SQL Express for DB,  I recommend testing with Standard /Enterprise editions. 

    When you are working in a supermarket, or a department store kind of store where the average lines in a transaction are more than 20, I would recommend the discount calculation to be done manually at the end before checking out.

    pastedimage1678192367933v1.png

    You could also try enabling features related to pricing like "Improved pricing computation performance by using flattened discount tables"  : https://learn.microsoft.com/en-us/dynamics365-release-plan/2021wave2/commerce/dynamics365-commerce/improved-pricing-computation-performance-using-flattened-discount-tables 

    Also, try optimizing the "Price and Discounts" parameter to match your requirements. If you have lots of expired promotions or prices, enable the retention days to make sure that all unwanted data from price/discount tables are purged. 

    pastedimage1678192739111v2.png

    Enable Channel DB Clean up jobs from Retail Scheduler parameters. 

    pastedimage1678192862401v3.png

    Finally, sit with your POS technical consultant, run  SQL Activity Monitor/ profiler and web monitoring tools to find any bottlenecks and optimize as required. 

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