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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Applying a debit memo
Microsoft Dynamics GP (Archived)

Applying a debit memo

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Posted on by JBeut 250

Hi there,

When creating debit memos, why is the Apply button disabled in the sales module, transaction entry screen? It is only enabled when creating a Credit memo. We are using GP 10. 

Thanks,

Joan

 

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  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    Payments and credit memos get applied to invoices not the other way around. You do not apply an invoice or debit memo to a payment.

  • Verified answer
    Victoria Yudin Profile Picture
    Victoria Yudin 22,769 on at

    In both payables and receivables in GP you can only apply FROM a credit transaction (payment, return, credit memo) to a DEBIT transaction (invoice, debit memo, finance charge, misc. charge).  

  • JBeut Profile Picture
    JBeut 250 on at

    Thanks for your response everyone. This is what I have been trying to tell the people in our Accounting office. They are not satisfied with the answer. But this time I can say with finality that GP does not allow it.

    Thanks again!

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