web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Service Update - Version 10.0.14 - Failed

(0) ShareShare
ReportReport
Posted on by 8

Hi,

I am trying to update one of the virtual machines we have to the version 10.0.14 and it is failing.

I did check the net frame and it is ok. 

it is failing in step 25 with the description: "GlobalUpdate script for service model: AOSService on machine:..."

any ideas?

thanks

astrid

I have the same question (0)
  • Suggested answer
    Sergei Minozhenko Profile Picture
    23,093 on at

    Hi Astrid,

    From which version you are updating? If it's cloud-hosted environment, have you tried to restart VM and resume update?

  • AstridMalanka Profile Picture
    8 on at

    It was 13 before. And yes, I have restarted the machine and tried

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Astrid,

    Have you tried downloading the logs and check any other error messages when this step fails?

  • AstridMalanka Profile Picture
    8 on at

    yes, there is nothing there

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Astrid,

    Could you please check the following -

    1. Are reporting services running?

    2. Are there any errors with DB synchronization?

  • AstridMalanka Profile Picture
    8 on at

    I will check and let you know, probably on Monday because someone is using the machine to do power bi.

  • André Arnaud de Calavon Profile Picture
    303,247 Super User 2026 Season 1 on at

    Hi Astrid,

    Please review carefully all .ERROR files and the log files related to step 25. There should be a hint. When it was related to the .NET framework update, it would stop at step 27.

  • AstridMalanka Profile Picture
    8 on at

    Thanks to everyone.

    I have decided to redeploy the environment, specially since we need to move to visual studio 2017.

    The error files said nothing. but I did have issues compiling one of my models. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 545 Super User 2026 Season 1

#2
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 408

#3
Adis Profile Picture

Adis 267 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans