Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Suggested answer

Service Update - Version 10.0.14 - Failed

Posted on by 449

Hi,

I am trying to update one of the virtual machines we have to the version 10.0.14 and it is failing.

I did check the net frame and it is ok. 

it is failing in step 25 with the description: "GlobalUpdate script for service model: AOSService on machine:..."

any ideas?

thanks

astrid

  • AstridMalanka Profile Picture
    AstridMalanka 449 on at
    RE: Service Update - Version 10.0.14 - Failed

    Thanks to everyone.

    I have decided to redeploy the environment, specially since we need to move to visual studio 2017.

    The error files said nothing. but I did have issues compiling one of my models. 

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,151 Super User 2024 Season 2 on at
    RE: Service Update - Version 10.0.14 - Failed

    Hi Astrid,

    Please review carefully all .ERROR files and the log files related to step 25. There should be a hint. When it was related to the .NET framework update, it would stop at step 27.

  • AstridMalanka Profile Picture
    AstridMalanka 449 on at
    RE: Service Update - Version 10.0.14 - Failed

    I will check and let you know, probably on Monday because someone is using the machine to do power bi.

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Service Update - Version 10.0.14 - Failed

    Hi Astrid,

    Could you please check the following -

    1. Are reporting services running?

    2. Are there any errors with DB synchronization?

  • AstridMalanka Profile Picture
    AstridMalanka 449 on at
    RE: Service Update - Version 10.0.14 - Failed

    yes, there is nothing there

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Service Update - Version 10.0.14 - Failed

    Hi Astrid,

    Have you tried downloading the logs and check any other error messages when this step fails?

  • AstridMalanka Profile Picture
    AstridMalanka 449 on at
    RE: Service Update - Version 10.0.14 - Failed

    It was 13 before. And yes, I have restarted the machine and tried

  • Suggested answer
    Sergei Minozhenko Profile Picture
    Sergei Minozhenko 23,089 on at
    RE: Service Update - Version 10.0.14 - Failed

    Hi Astrid,

    From which version you are updating? If it's cloud-hosted environment, have you tried to restart VM and resume update?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,151 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,963 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans