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Microsoft Dynamics CRM (Archived)

When CRM appointment syncs with Outlook there is no reminder set

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Posted on by 240

When an appointment is created in CRM 2013 and it syncs to Outlook 2013 the default 15 minute reminder is not set. I checked the Outlook Calendar options and the default reminders is checked and set to 15 minutes.   

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  • Kiran Deshmukh Profile Picture
    355 on at

    Hi Ann,

    The minimum default synchronization period for CRM is 15 minutes to Synch with Outlook.
    In your case, you may verify what is the default Synchronization time set for Synchronization with Outlook.

     

    Regards,

    Kiran Deshmukh

  • AnnMarieA Profile Picture
    240 on at

    I did confirm the default is set in Outlook.  There is still no reminder when CRM syncs to Outlook.

    Thanks

    Ann Marie

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