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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Unable to raise ticket...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Unable to raise tickets. Tabs are disabled.

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Posted on by SC-27041146-0 Microsoft Employee
My partner is unable to raise support tickets from LCS. As in the screenshot, tabs are disabled. It worked well even last week.
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  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Hi,
    You can try to get support within your finance and operations app. Select the Help button (?) in the upper-right corner of the app, and then select Support. Issues are reported on the Active issues tab in LCS. There, admins can determine whether they should provide in-house support or submit the issues to Microsoft. If it doesn't work, please wait patiently for other people's replies to determine whether this is a common problem.
    Best Regards,
    Hana
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,719 Super User 2026 Season 2 on at
    Hi Sara,
     
    The tab pages will become active depending on the progress of the problem description. When you select the product, project and environment, you can describe shortly the issue. Then it will list possible solutions that can be reviewed, or you can continue contacting support.

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