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Finance | Project Operations, Human Resources, ...

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Unable to raise tickets. Tabs are disabled.

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My partner is unable to raise support tickets from LCS. As in the screenshot, tabs are disabled. It worked well even last week.

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André Arnaud de Cal... 291,996 Super User 2025 Season 1 on at

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Unable to raise tickets. Tabs are disabled.

Hi Sara,

The tab pages will become active depending on the progress of the problem description. When you select the product, project and environment, you can describe shortly the issue. Then it will list possible solutions that can be reviewed, or you can continue contacting support.
Hana Xue Microsoft Employee on at

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Unable to raise tickets. Tabs are disabled.

Hi,
You can try to get support within your finance and operations app. Select the Help button (?) in the upper-right corner of the app, and then select Support. Issues are reported on the Active issues tab in LCS. There, admins can determine whether they should provide in-house support or submit the issues to Microsoft. If it doesn't work, please wait patiently for other people's replies to determine whether this is a common problem.
Best Regards,
Hana

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