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Microsoft Dynamics CRM (Archived)

Email Router error #61042

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Posted on by 40

Hi all...Please Help with this issue

Each time I send an email through CRM 4 web client, email router respond with this error, and the message fail its send. I try to configure the email router with different profiles on the Credentials (local account, anonymous access, and windows integrated) and nothing works. We have an Exchange 2007 Server allowing SMTP traffic. This is the Email Router Log and the XML of my actual config of email Router.

Any help will be very usefull, Thanks in advance

Event Type:    Error
Event Source:    MSCRMEmail
Event Category:    None
Event ID:    0
Date:        3/3/2009
Time:        12:38:52 PM
User:        N/A
Computer:    CRMDESA
Description:
#61042 - Error al procesar el mensaje de correo electrónico saliente con el asunto "TEST 0303_09 CRM:0001058" para SMTP: http://crmdesa.mineduc.cl:5555/MINEDUCDesarrollo y con entrega a través de pabloneruda.mineduc.cl. System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated
   at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
   at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from)
   at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception)
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at Microsoft.Crm.Tools.Email.Providers.SmtpPollingSendEmailProvider.ProcessMessageInternal(email emailMessage)
   at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.ProcessMessage(email emailMessage)
   at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.Run()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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I have the same question (1)
  • Community Member Profile Picture
    on at

    did you get the solution for the above problem?please let me know dude.

  • Community Member Profile Picture
    on at

     I have this same exact issue... any resolution?

  • alf Profile Picture
    17,915 on at

    Hi All,

    The error in the orignal post:

    The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated

    means that the smtp server that you specified the email router is not allowing 'relay ' or able to 'connect'.

     Check the name or ip address of the smtp server you specified in the email router and verify it is correct.  Then verify that the smtp server allows connection AND relay from the server that you are running the email router.   We wrote a small blog a while back about the email router and common configuration options:

    http://www.powerobjects.com/blog/2010/07/14/outlook-microsoft-crm-client-and-email-router-deployment-options/

     

  • Community Member Profile Picture
    on at

    In my case, it was the lack of inclusion of the transport servers IP address on the custom connector... once that was added it worked as expected.

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