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Customer experience | Sales, Customer Insights,...

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Real Time segments based on lead

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Posted on by 2fe41e8e-7edb-44b0-...

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Hi,

I have created a segment based on lead in Realtime marketing. But I have a problem, the segment is updating every day, but al the time I have the same records in the segment, and in my list of lead I have more that fulfills the requirements.

Is necessary have the lead associated with an account and contact to add in a segment?

Has anybody information about that.

Than you in advance

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Haig Liu Microsoft Employee on at

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Hi 2fe41e8e-7edb-44b0-9e65-1ffb4432a999,

I recommend that you associate leads with contacts: https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/363574/add-leads-to-segment

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