Dynamics Community Forum Thread Details

This form can’t be saved due to a custom setting

Hi everyone,

I have an event on save which consists of an API call to check some status. Based on that status i am trying to save changes. So, for this, i used preventDefault to cancel the save operation which I did before the API call.

When i try to save the form again with "FormContext.data.save()", it throws "This form can’t be saved due to a custom setting". I also tried using preventDefault after the api call but the form was saved before hitting the response of the api.

Please find below my code:

// JavaScript source code

function onAccountFormLoad(executionContext) {
debugger;
var formContext = executionContext.getFormContext();
formContext.data.entity.addOnSave(
(() => {

return async (eContext) => {
eContext.getEventArgs().preventDefaultOnError();
let result = await validateSaveAsync(eContext);
}
}
)());
}
var validateSaveAsync = (eContext) => {
var formContext = eContext.getFormContext();
var agreement = formContext.getAttribute("msdyn_agreement").getValue();

return new Promise(function(resolve, reject) {
var boolRule1 = true;
if (agreement != null && agreement.length > 0) {
var id = agreement[0].id;
eContext.getEventArgs().preventDefault();
var result = Xrm.WebApi.retrieveRecord("msdyn_agreement", id, "?$select=msdyn_systemstatus").then(
function success(result) {
if (result["msdyn_systemstatus"] === 690970003) {
//Xrm.Navigation.openAlertDialog({text:"Current work order can't be saved because of Cancelled agreement"});
boolRule1 = false;
}else{
var formContextTest = eContext.getFormContext();
formContextTest.data.save().then(function() {
alert("Form saved successfully");
}, function(error) {
var errorMessage = error.message;
console.log(errorMessage);
});
}
resolve(boolRule1);
},
function(error) {
//Xrm.Navigation.openAlertDialog({ text: error.message });
reject(error.message);
}
);
} else {
resolve(boolRule1);
}
})
}

Please find below the screenshot error message:

What I am missing or doing wrong? Can please someone provide an example to solve the above scenario?

Any advice is highly appreciated.

Thank you!

Hi Suman Bhattaraj,

This is because when you invoke formContextTest.data.save() method, the on save event would be also triggered. And you use preventDefault() method to prevent auto save which would cause the error.(This error will recur a lot of times.)

To avoid this, please change your code like this:

//this is variable that shows if validation was successfully passed or not
var isValidationNeeded = true;
function onAccountFormLoad(executionContext) {
debugger;

//When onAccountFormLoad(executionContext) method is invoked by formContextTest.data.save() method, reset isValidationNeeded variable. Your form data would be autosaved and use return to terminate the execution of this function to avoid it be prevent save by eContext.getEventArgs().preventDefaultOnError() method.
if (!isValidationNeeded) {
isValidationNeeded = true;
return;
}

var formContext = executionContext.getFormContext();
formContext.data.entity.addOnSave((() = >{

return new Promise(function(resolve, reject) {
var boolRule1 = true;
if (agreement != null && agreement.length > 0) {
var id = agreement[0].id;
eContext.getEventArgs().preventDefault();
var result = Xrm.WebApi.retrieveRecord("msdyn_agreement", id, "?$select=msdyn_systemstatus").then(function success(result) {
if (result["msdyn_systemstatus"] === 690970003) {
//Xrm.Navigation.openAlertDialog({text:"Current work order can't be saved because of Cancelled agreement"});
boolRule1 = false;
} else {
//validation is passed and change it to false
isValidationNeeded = false;
var formContextTest = eContext.getFormContext();
formContextTest.data.save().then(function() {
alert("Form saved successfully");
},
function(error) {
var errorMessage = error.message;
console.log(errorMessage);
});
}
resolve(boolRule1);
},
function(error) {
//Xrm.Navigation.openAlertDialog({ text: error.message });
reject(error.message);
});
} else {
resolve(boolRule1);
}
})
}