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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Reslove a case on Crea...
Microsoft Dynamics CRM (Archived)

Reslove a case on Creation Itself.

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Posted on by Community Member

Hi Friends,

I am trying to resolve a case on creation itself,based on some criteria how can i achive this using plugin.

Regards,

Naresh.

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  • Suggested answer
    Dynamics_Alok Profile Picture
    Dynamics_Alok 1,746 on at

    Register Plugin on Post Create of Case(ie Incident) and check your criteria to resolve a case.

    You can resolve Case using CloseIncidentRequest .

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