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Small and medium business | Business Central, N...
Suggested Answer

Charge item in Purchase credit memo

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Posted on by 214
Hi,
 
Can we use charge item to reduce the value of my inventory while issuing a credit note to vendor ? When we tried, it says " Related item ledger entries doesn't exist ".
 
I need to issue a credit memo to my vendor for X amount for quality related issues.
 
We do not want to reduce the quantity of the item but we need to reduce the value of the inventory. How do we do this, Please suggest.
 
We follow consumption based accounting,  so we do not want to select direct GL account in Purchase credit memo since our Profit and loss may not be accurate in this case.
I have the same question (0)
  • Suggested answer
    Holly Huffman Profile Picture
    6,530 Super User 2025 Season 2 on at
    Hi there & good morning, evening, or afternoon :) depending on your location!
     
    Item Charges are designed to adjust the value of inventory without impacting quantity. 
    The error "Related item ledger entries doesn't exist" suggests your item charge is not properly linked to the original purchase receipt or item ledger entries. 
     
    • When creating the purchase credit memo, ensure you have the item charge assigned to the original purchase receipt. 
      • This links the adjustment to the correct item ledger entries 
        • Open the purchase credit memo
        • Add a line for the item charge
        • Use the "Get Receipt Lines" or "Get Posted Document Lines to Reverse" 
        • Assign the item charge to the relevant receipt line
        • Post the credit memo - this should reduce the inventory value without affecting quantitiy 
      • After posting, verify the impact on both inventory and financials to ensure it is how desired 
    Hope this helps some! 
  • Raghav3022 Profile Picture
    214 on at
    Thank You Holly for your suggestion. Will check it out
  • Gerardo Rentería García Profile Picture
    25,157 Most Valuable Professional on at
  • Suggested answer
    Ramesh Kumar Profile Picture
    7,527 Super User 2025 Season 2 on at
    I believe you need to assign the charge item and adjust the allocations to the purchase credit memo receipt line.
     
    Thanks,
    Ramesh
     
    If this helped you, please check the box Does this answer your question?
     
     
     
     
  • Suggested answer
    YUN ZHU Profile Picture
    95,329 Super User 2025 Season 2 on at
    Generally, credit memo is not used to reduce the value of an item. Item Revaluation Journal is used.
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    31,340 Super User 2025 Season 2 on at
    You can use an item charge on the credit memo to reduce the value of inventory, if the vendor is giving you a credit. You would apply the item charge to the an item receipt. What are you applying it to?
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,275 Super User 2025 Season 2 on at
  • Vahid Ghafarpour Profile Picture
    12,090 Super User 2025 Season 2 on at
    If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

    To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

    Thanks for being an active part of the Dynamics 365 Community! 😊

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