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Microsoft Dynamics CRM (Archived)

Ownership address entity

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Posted on by 4,930

Hi,

how is the ownership of records in the address (customer address) determined?

For this system entity it is not possible to define weither the records are owned by the organisation or by user/team.

Also in the relations set to account and contact the behaviour for assign is set to cascade none.

And within an address item the owner isn't displayed and there is no assign functionality.

I am not sure weither to use the standard address entity to store additional addresses of our customers, or better create a custom enity for that.

Reason is that we will havr contacts in multiple business units and users of one BU shouldn't see the addresses and linked contacts of the other business units.

Thx in advance for your feedback ;)

Thomas

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  • tpeschat Profile Picture
    4,930 on at

    Hi,

    thx a lot for your feedback ;)

    Thomas

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