Import Opportunity throws error 0x80040265 The opportunity is already closed.

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Posted on by Community Member Microsoft Employee

Hi ,

I tried to import Opportunities in CRM System but it throws error like "ISV code aborted the operation"

0x80040265	The opportunity is already closed.

. Please give solution to this problem.

Thanks,

Mani

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Community Member Microsoft Employee on at

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RE: Import Opportunity throws error 0x80040265 The opportunity is already closed.

Thanks guys , The issue has been sorted out. one of my real time workflow has the issue . i tried to import after deactivating that workflow then import done successfully ...

Thanks & Regards,

Mani
Community Member Microsoft Employee on at

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RE: Import Opportunity throws error 0x80040265 The opportunity is already closed.

But I've not registered any plug-ins yet .

These are default plug-ins only.
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Daniel Wikell 2,360 on at

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RE: Import Opportunity throws error 0x80040265 The opportunity is already closed.

It does sound like you have at least one plugin registered for the Create message of the Opportunity entity and this plugin is trying to do stuff that won't work with the state of the imported opportunities. Try to disable any plugins registered for the opportunity entity and re-import the failed rows again.
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Community Member Microsoft Employee on at

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RE: Import Opportunity throws error 0x80040265 The opportunity is already closed.

Is there any plugin/real time workflow written on create of an opportunity? That might be causing the issue.
Community Member Microsoft Employee on at

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RE: Import Opportunity throws error 0x80040265 The opportunity is already closed.

Here i have attached the error screen.

In my CRM environment I've added so many custom fields and removed all BPFs .
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ashlega 34,475 on at

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RE: Import Opportunity throws error 0x80040265 The opportunity is already closed.

Do you see any additional details in the import errors?

blog.xrm.com/.../troubleshooting-data-import-errors

Which opportunity etc..

If those are all new opportunities, I am wondering if, maybe, you are setting a status field to closed and that's affecting the import somehow.. If not that, then do you have any plugins or workflows that would kick in for new opportunities to update any of the existing opportunities?
Community Member Microsoft Employee on at

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RE: Import Opportunity throws error 0x80040265 The opportunity is already closed.

Thanks for your reply Alex,

I've tried to import new opportunities those are very new to crm and i also checked the radio button of allow duplicates as yes . FYI i am importing the opportunity data as "csv" format

Regards,

Mani
ashlega 34,475 on at

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RE: Import Opportunity throws error 0x80040265 The opportunity is already closed.

Hi,

how are you importing them? Do any of them exist in CRM? For example, if some of them are in CRM, already, yet they are closed.. and you are trying to update some field on such opportunities when importing them, that's probably one reason you'd be getting this error message. There is no solution to this problem - you just need to re-open such opportunities first.