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Microsoft Dynamics CRM (Archived)

Import Opportunity throws error 0x80040265 The opportunity is already closed.

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Posted on by

Hi ,

     I tried to import Opportunities in CRM System but it throws error like "ISV code aborted the operation"

0x80040265 The opportunity is already closed.

. Please give solution to this problem.

Thanks,

Mani

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I have the same question (0)
  • ashlega Profile Picture
    34,477 on at

    Hi,

    how are you importing them? Do any of them exist in CRM? For example, if some of them are in CRM, already, yet they are closed.. and you are trying to update some field on such opportunities when importing them, that's probably one reason you'd be getting this error message. There is no solution to this problem - you just need to re-open such opportunities first.

  • Community Member Profile Picture
    on at

    Thanks for your reply Alex,

      I've tried to import new opportunities those are very new to crm and i also checked the radio button of allow duplicates as yes . FYI i am importing the opportunity data as "csv" format

    Regards,

    Mani

  • Verified answer
    ashlega Profile Picture
    34,477 on at

    Do you see any additional details in the import errors?

    blog.xrm.com/.../troubleshooting-data-import-errors

    Which opportunity etc..

    If those are all new opportunities, I am wondering if, maybe, you are setting a status field to closed and that's affecting the import somehow.. If not that, then do you have any plugins or workflows that would kick in for new opportunities to update any of the existing opportunities?

  • Community Member Profile Picture
    on at

    Here i have attached the error screen.

    Import-Failure-Info.png

    In my CRM environment I've added so many custom fields and removed all BPFs .

  • Verified answer
    Community Member Profile Picture
    on at

    Is there any plugin/real time workflow written on create of an opportunity? That might be causing the issue.

  • Verified answer
    Daniel Wikell Profile Picture
    2,360 on at

    It does sound like you have at least one plugin registered for the Create message of the Opportunity entity and this plugin is trying to do stuff that won't work with the state of the imported opportunities. Try to disable any plugins registered for the opportunity entity and re-import the failed rows again.

  • Community Member Profile Picture
    on at

    But I've not registered any plug-ins yet .

    Plug-in-Registration-Production.png

    These are default plug-ins only.

  • Community Member Profile Picture
    on at

    Thanks guys , The issue has been sorted out. one of my real time workflow has the issue . i tried to import after deactivating that workflow then import done successfully ...

    Thanks & Regards,

    Mani

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