Announcements
No record found.
Hello,
if a contact does not click the double opt in confirmation email, the field that he previously set in the marketing page is anyway changed.
Is this a correct behavior?
Thank you
Hi Partner,
Contact information is not stored until after the customer confirms the opt-in via email. However, it only applies to "Consent given" field.
If the contact updates other fields such as first name or email address, these fields will get changed without clicking the confirmation button.
DOI is used for asking contacts who sign up for a new subscription list, or who choose to increase their level of data-protection consent.
Please refer to the following link for more details about DOI and overview of GDPR features in Dynamics 365 Marketing:
https://docs.microsoft.com/en-us/dynamics365/marketing/double-opt-in
https://docs.microsoft.com/en-us/dynamics365/marketing/gdpr#overview-of-gdpr-features-in-dynamics-365-marketing
Regards,
Clofly
Hi Hacer,
Would the answer make sense for you?
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
We are thrilled to have these Champions in our Community!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ManoVerse 163 Super User 2026 Season 1
11manish 158
Zhilan 49
