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Small and medium business | Business Central, N...
Suggested Answer

email connector in Multi Tenant Organization

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Posted on by 22
I am admitedly new to the D365 community, but I have not found any tips that relate to my scenario.  I have 5 365 tenants connected in a multi tenant organization, with access and synchronization flowing between all the tenants.  The BC D365 instance is connected to the MTO owner tenant. currently we have one company set up and are starting on the second company - within the same instance.
 
I will call the owner tenant as tenant A and the member tenant as tenant B.  I have a shared mailbox (accounting) on tenant B which has delegated full access to a user from tenant A.  I am trying to set the email connector as accounting at tenant B to be used by a user from tenant A.
 
Adding a new company for tenant C.  I can assign licenses to tenant C users but am still stuck on connecting email.
 
I have probably not explained this very well, please go easy.  Thank you in advance
I have the same question (0)
  • MR- Marvelous Redaction Profile Picture
    22 on at
    I have set up an app registration as suggested, but am having difficulty setting up the D365 environment.  Cannot find In your D365 environment, open Email parameters. Either browse to System administration -> Setup -> Email -> Email parameters,
  • Suggested answer
    YUN ZHU Profile Picture
    100,212 Super User 2026 Season 1 on at
    Hi, hope the following helps.
    Dynamics 365 Business Central SaaS: How to add external users (Two ways)
     
    Thanks.
    ZHU
  • Gerardo Rentería García Profile Picture
    26,108 Most Valuable Professional on at

    Hi, good day
    I hope this can help you, and give you some hints.

    Solved: SMTP Email sending using Multi-Tenant Environment

    Solved: How to send email from an email provider outside the tenant

    Best Regards
    Gerardo

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