4,096
Hi,
I am facing another weird issue where a payment transaction already applied against sales invoice, the apply record is showing in RM20201but but not exist in RM20101 (Open) nor RM30101 (History)
Any help is greatly appreciated
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Nope, Not in any of these tables either:
RM10101
RM10201
Thanks
Your feedback is highly appreciated,
Further investigation showed that the batch include the subject transaction has been deleted by user. for some reason this orphan record in the apply table was not clear as supposed to be.
I manually deleted and that solve the issue.
Thank you,
Have you checked the "work" tables ? Even "saved/work" documents throw a record in the RM20201 | Open Transaction Apply.
What about the original invoice to which this cash receipt is applied, have you checked that the current transaction amount of the invoice has been deducted with the cash receipt amount ?
If so, please go for check links. As long as that doesn't get you issue solved out, and you are sure that it is corrupted and can't be reached anywhere on the screen, database correction may be required.
Although, I may as a question in here. You indicated, "another" weird issue, how often do you encounter such issue in your Dynamics GP environment, in case this is a frequent problem, I would consider troubleshooting the root cause of the problem to stop the bleeding.
Your feedback is highly appreciated,
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Almas Mahfooz
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User Group Leader
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