General Journal Gen Posting Type for customer error

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Posted on by Anita3184

Hi All

When entering a general joural line for customer type line below error is received, however if you start with the revenue account no issues

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YUN ZHU 95,763 Super User 2025 Season 2 on at

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Hi, this is standard behavior.

This error will occur for Customer, Vendor, Bank Account, and Employee

I don't know what you want to do. If it's sales, you can just use Sales Journal.

Hope this can give you some hints.

Thanks.

ZHU

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Yi Yong 2,594 Super User 2025 Season 2 on at

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Hello Anita,

There is no need to fill in Gen Posting Type, Gen. Bus. Posting Group and Gen. Prod. Posting Group for Customer, Vendor, Bank and Fixed Assets journal line.

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Valentin Castravet 31,553 Super User 2025 Season 2 on at

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Can you clarify why you want to populate this field?

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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Anita3184 34 on at

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This is to create a sales tax entry without using the invoice screen. Sales journal also gives the exact same errror

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Valentin Castravet 31,553 Super User 2025 Season 2 on at

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The sales tax engine doesn't work in journals, only in sales/purchase documents. At least that's how it works in the NA localizations.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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YUN ZHU 95,763 Super User 2025 Season 2 on at

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Hi, The same is true for the W1 version. If you want to post the amount directly to the tax account, you can enable the option below and then post it directly from the General Journal.

Hope this helps.

Thanks.

ZHU

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Yi Yong 2,594 Super User 2025 Season 2 on at

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Hello Anita,

Your Revenue GL is under 'Bal Account No.'. You should fill in the necessary details on the 'Bal.' posting fields.

As mentioned in my first post, the posting fields should be blank for Customer, Vendor and Bank Account.

The posting fields are 'Gen Posting Type', 'Gen Bus Posting Group', 'Gen Prod Posting Group', 'VAT Bus Posting Group', 'VAT Prod Posting Group'.

If you fill in the 'Bal.' posting fields, you can see that your sales line will be posted with Tax.

It is not recommended to direct post to tax GL account unless you plan to do tax report reconciliation manually.

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