Skip to main content

Notifications

Announcements

No record found.

Business Central forum
Answered

General Journal Gen Posting Type for customer error

Posted on by 17
Hi All
When entering a general joural line for customer type line below error is received, however if you start with the revenue account no issues
 
  • Yi Yong Profile Picture
    Yi Yong 287 on at
    General Journal Gen Posting Type for customer error
    Hello Anita,
     
    Your Revenue GL is under 'Bal Account No.'. You should fill in the necessary details on the 'Bal.' posting fields.
    As mentioned in my first post, the posting fields should be blank for Customer, Vendor and Bank Account.
     
    The posting fields are 'Gen Posting Type', 'Gen Bus Posting Group', 'Gen Prod Posting Group', 'VAT Bus Posting Group', 'VAT Prod Posting Group'.
     
    If you fill in the 'Bal.' posting fields, you can see that your sales line will be posted with Tax.
     
     
    It is not recommended to direct post to tax GL account unless you plan to do tax report reconciliation manually.
  • YUN ZHU Profile Picture
    YUN ZHU 64,374 Super User on at
    General Journal Gen Posting Type for customer error
    Hi, The same is true for the W1 version. If you want to post the amount directly to the tax account, you can enable the option below and then post it directly from the General Journal.
     
    Hope this helps.
    Thanks.
    ZHU
  • Valentin Castravet Profile Picture
    Valentin Castravet 7,792 Super User on at
    General Journal Gen Posting Type for customer error
    The sales tax engine doesn't work in journals, only in sales/purchase documents. At least that's how it works in the NA localizations. 
     
  • Anita3184 Profile Picture
    Anita3184 17 on at
    General Journal Gen Posting Type for customer error
    This is to create a sales tax entry without using the invoice screen. Sales journal also gives the exact same errror
  • Valentin Castravet Profile Picture
    Valentin Castravet 7,792 Super User on at
    General Journal Gen Posting Type for customer error
    Can you clarify why you want to populate this field?
     
  • Yi Yong Profile Picture
    Yi Yong 287 on at
    General Journal Gen Posting Type for customer error
    Hello Anita,
     
    There is no need to fill in Gen Posting Type, Gen. Bus. Posting Group and Gen. Prod. Posting Group for Customer, Vendor, Bank and Fixed Assets journal line.
  • YUN ZHU Profile Picture
    YUN ZHU 64,374 Super User on at
    General Journal Gen Posting Type for customer error
    Hi, this is standard behavior. 
    This error will occur for Customer, Vendor, Bank Account, and Employee
    I don't know what you want to do. If it's sales, you can just use Sales Journal.
     
    Hope this can give you some hints.
    Thanks.
    ZHU

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 288,459 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,783 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans