Hello!
We have a scenario whereby the operative processing a vendor invoice from a purchase order has clicked 'Receipt & Invoice' in error as opposed to just 'Invoice'. As a result, we have receipted in the remainder of the goods on the PO when they are not due for some weeks yet.
The 'Correct' function from the 'Posted Purchase Receipt' does not work as it states the receipt has been invoiced. It has but only the items on the invoice, not those that were receipted in, in error. I have done some testing in a copy system and I can do a purchase credit memo to retract the items from inventory but it doesn't then update the 'items to receive' (ie the balance of the items on the order that were receipted when they shouldn't have been) to show the correct number again. Is there a way around this please? I could add another line for 114 items, but anyone looking will think we ordered 150+114 which isn't the case...The Balance to invoice on the PO also still states 114 as it knows they have been credited. If i add another line (for the purposes of receipting the goods when they genuinely arrive) that first 114 will never be invoiced and the PO will remain open.
Original Order 150 no items.
Receipted in 36 items (by warehouse)
'Receipt & Invoice' = 36 invoiced but also 114 put into stock when they shouldn't have been.
Thank you to anyone who can help!
Amy
