Hi there, running a report on individual customers then adding monthly sales together produces a much higher $ amt than on the P and L. any ideas what is going on? all help much appreciated!
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Thanks anyway, i found the missing trx in the ledger, unposted. my setting were changed in the middle of April to post to the GL not through to the GL. All better now.
Hi Leslie! Thank you for your reply. I am running a "Period Sales Analysis" by customer, i o that monthly to create charts to track sales by customer. When i added the monthly totals for the customers i created charts for (which isn't even half of our customers) the total was almost double what the P and L stated. Does that make any sense to you?
Hi,
It's important to look at the account where you have sales being credited. Also, if you have any discounts or returns. It would be helpful to know which reports you are comparing. Some sales reports do not include information that may have been posted to the RM module.
Kind regards,
Leslie
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