NSF Check doesn't update checkbook

(0) Share

Report

Posted on by Community Member Microsoft Employee

Hello,

When I use Posted Transaction maintenance in receivables management to process an NSF payment, everything works as expected EXCEPT the system does not update my checkbook. When the journals print, they all look normal except the Checkbook Posting journal is blank.

Anybody have a suggestion?

*This post is locked for comments

All responses (4)

Answers (0)

Monica Murphy 5 on at

Like (0)

Report

Re: NSF Check doesn't update checkbook

Service Pack 3 for the English (ENU) version of Microsoft Dynamics GP 2010 is available. Service Pack 3 fixes the following problems and includes the following updates in the ENU version of Microsoft Dynamics GP 2010.

It says that this Service Pack will fix what you need:

Bank Management : Deposits that use negative cash receipts do not appear correctly in the Cashbook Enquiry window.
Community Member Microsoft Employee on at

Like (0)

Report

Re: NSF Check doesn't update checkbook

Yes, the steps to recreate are:

1. Enter and Post the Cash Receipt

2. Post a Bank Deposit

3. Mark the Cash Receipt as NSF in Posted Transaction Maintenance

Nothing shows up in the bank deposit window and the payment is not reversed in Bank Rec. I guess I'll have to open a ticket with Microsoft.
Heather Roggeveen 9,144 on at

Like (0)

Report

Re: NSF Check doesn't update checkbook

Unsure without testing, but does it need to be "deposited" via the Bank Deposit Entry?
Community Member Microsoft Employee on at

Like (0)

Report

Re: NSF Check doesn't update checkbook

Bump... any help would be greatly appreciated.