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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Not able to run busine...
Small and medium business | Business Central, N...
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Not able to run business central on new instance on prem

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Posted on by muaz deyab 90

I have created new instance on business central from business central administration by opening business central administration then Add instance the new instance is BC190N then i want to use this instance so i tried to create new web server instance  using Administration shell , I used this command 

New-NAVWebServerInstance -WebServerInstance BC190New -Server localhost -ServerInstance BC190N -SiteDeploymentType Subsite -ContainerSiteName "Microsoft Dynamics 365 Business Central Web Client" -WebSitePort 8080 -PublishFolder "C:\BC19.3\WebClient\Microsoft Dynamics NAV\190\Web Client\WebPublish"

but when i try to run business central on tis instance either from IIS or the browser it gives me something went wrong without any details 

Can anyone help me please 

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 997 Moderator on at
    RE: Not able to run business central on new instance on prem

    Do you have any internal firewalls enabled in your network?

  • Ramon C. Profile Picture
    Ramon C. 99 on at
    RE: Not able to run business central on new instance on prem

    hi, i've the same problem. The error in the event log is:

    Problem with comunication protocol between server and client, but the port and all is verified.

    Category: Microsoft.Dynamics.Framework.UI.WebBase.ClientExceptionStateProcessingStrategy

    EventId: 0

    ConnectionId: 0HMN77IVTBVUI

    RequestId: 0HMN77IVTBVUI:00000006

    RequestPath: /BCBS2TEST/SignIn

    ActionId: 4c7d28c0-0c97-4f0b-8ca1-99ba0f223131

    ActionName: Microsoft.Dynamics.Nav.WebClient.Controllers.AuthenticationController.SignIn (Prod.Client.WebCoreApp)

    Mancata corrispondenza del protocollo di comunicazione tra il client e il server.

    Exception:

    Microsoft.Dynamics.Nav.Types.NavConnectionLostException: Mancata corrispondenza del protocollo di comunicazione tra il client e il server.

    ---> System.ServiceModel.ProtocolException: You have tried to create a channel to a service that does not support .Net Framing. It is possible that you are encountering an HTTP endpoint.

    ---> System.IO.InvalidDataException: Expected record type 'PreambleAck', found '72'.

      --- End of inner exception stack trace ---

      at System.ServiceModel.Channels.FramingDecoder.ValidatePreambleAck(FramingRecordType foundType)

      at System.ServiceModel.Channels.ClientDuplexDecoder.Decode(Byte[] bytes, Int32 offset, Int32 size)

      at System.ServiceModel.Channels.ConnectionUpgradeHelper.ValidateUpgradeResponse(Byte[] buffer, Int32 count, ClientFramingDecoder decoder)

      at System.ServiceModel.Channels.ConnectionUpgradeHelper.InitiateUpgradeAsync(StreamUpgradeInitiator upgradeInitiator, OutWrapper`1 connectionWrapper, ClientFramingDecoder decoder, IDefaultCommunicationTimeouts defaultTimeouts, TimeSpan timeout)

      at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreambleAsync(IConnection connection, ArraySegment`1 preamble, TimeSpan timeout)

      at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnectionAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OnOpenAsyncInternal(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.System.ServiceModel.IAsyncCommunicationObject.OpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OpenAsyncInternal(TimeSpan timeout)

      at System.Runtime.TaskHelpers.ToApmEnd(IAsyncResult iar)

      at System.ServiceModel.Channels.CommunicationObject.EndOpen(IAsyncResult result)

      at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

    --- End of stack trace from previous location ---

      at System.ServiceModel.Channels.ServiceChannel.OnOpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OnOpenAsyncInternal(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.System.ServiceModel.IAsyncCommunicationObject.OpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.SecurityChannelFactory`1.ClientSecurityChannel`1.OnOpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OnOpenAsyncInternal(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.System.ServiceModel.IAsyncCommunicationObject.OpenAsync(TimeSpan timeout)

      at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.DoOperationAsync(SecuritySessionOperation operation, EndpointAddress target, Uri via, SecurityToken currentToken, TimeSpan timeout)

      at System.Runtime.TaskHelpers.ToApmEnd[TResult](IAsyncResult iar)

      at System.IdentityModel.Selectors.SecurityTokenProvider.EndGetTokenCore(IAsyncResult result)

      at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

    --- End of stack trace from previous location ---

      at System.IdentityModel.Selectors.SecurityTokenProvider.GetTokenAsync(TimeSpan timeout)

      at System.ServiceModel.Security.SecuritySessionClientSettings`1.ClientSecuritySessionChannel.OnOpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OnOpenAsyncInternal(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.System.ServiceModel.IAsyncCommunicationObject.OpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OpenAsyncInternal(TimeSpan timeout)

      at System.Runtime.TaskHelpers.WaitForCompletion(Task task)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at Microsoft.Dynamics.Nav.Types.Channels.ChunkingDuplexSessionChannel.OnOpen(TimeSpan timeout) in s:\repo\src\Platform\ClientServerShared\Prod.Types\Channels\ChunkingDuplexSessionChannel.cs:line 111

      at System.Runtime.TaskHelpers.CallActionAsync[TArg](Action`1 action, TArg argument)

      at System.ServiceModel.Channels.CommunicationObject.OnOpenAsyncInternal(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.System.ServiceModel.IAsyncCommunicationObject.OpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OpenAsyncInternal(TimeSpan timeout)

      at System.Runtime.TaskHelpers.WaitForCompletion(Task task)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.Runtime.TaskHelpers.CallActionAsync[TArg](Action`1 action, TArg argument)

      at System.ServiceModel.Channels.ServiceChannel.OnOpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OnOpenAsyncInternal(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.System.ServiceModel.IAsyncCommunicationObject.OpenAsync(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.OpenAsyncInternal(TimeSpan timeout)

      at System.Runtime.TaskHelpers.WaitForCompletion(Task task)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open()

      at System.ServiceModel.Channels.ServiceChannelProxy.System.ServiceModel.ICommunicationObject.Open()

      at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.CallOpenConnection(IAsyncNavService server, ConnectionRequest connectionRequest) in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ConnectionEstablisher.cs:line 464

      at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[TChannel](ConnectFailedEventArgs connectFailedArgs, ConnectionRequest connectionRequest, ConnectionOptions connectionOptions, SpnSetting spnSettingToTry, Boolean allowSpnSettingsSwap, UserSettings& userSettings) in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ConnectionEstablisher.cs:line 283

      --- End of inner exception stack trace ---

      at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[TChannel](ConnectFailedEventArgs connectFailedArgs, ConnectionRequest connectionRequest, ConnectionOptions connectionOptions, SpnSetting spnSettingToTry, Boolean allowSpnSettingsSwap, UserSettings& userSettings) in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ConnectionEstablisher.cs:line 341

      at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[TChannel](ConnectionRequest connectionRequest, ConnectionOptions connectionOptions, UserSettings& userSettings) in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ConnectionEstablisher.cs:line 225

      at Microsoft.Dynamics.Nav.Client.Web.SimpleServerOperation.SimpleServerOperationConnectionEstablisher.OpenConnection[TChannel](ConnectionRequest connectionRequest, ConnectionOptions connectionOptions, UserSettings& userSettings) in s:\repo\src\Platform\Client\Web\Prod.Client.WebCommon\Security\SimpleServerOperation.cs:line 177

      at Microsoft.Dynamics.Nav.Client.Web.SimpleServerOperation.ExecuteCore[TResult,TChannel](RequestContext requestContext, ConnectionOptions serverConnectionOptions, Func`2 operation, Func`3 operationWithContext, Func`2 localExceptionHandler, Int32 retryCount) in s:\repo\src\Platform\Client\Web\Prod.Client.WebCommon\Security\SimpleServerOperation.cs:line 280

  • Suggested answer
    tanya07 Profile Picture
    tanya07 1,611 on at
    RE: Not able to run business central on new instance on prem

    Hi muaz deyab ,

    Can you also check the event log for the same ?

    Thanks,

    Tanya Kharbanda

  • muaz deyab Profile Picture
    muaz deyab 90 on at
    RE: Not able to run business central on new instance on prem

    I tried this link before but still giving the same error

  • muaz deyab Profile Picture
    muaz deyab 90 on at
    RE: Not able to run business central on new instance on prem

    Thanks for your reply ,

    I followed the same process but it still giving the same error , I think the error in the creation of the instance from the administration

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 77,925 Super User 2025 Season 1 on at
    RE: Not able to run business central on new instance on prem

    Hi, looks like missed some settings, hope the link below can help you.

    https://robertostefanettinavblog.com/2020/03/27/creating-new-instances-of-business-central-web-servers-using-powershell/

    Thanks.

    ZHU

  • Suggested answer
    Tabrez Ajaz Profile Picture
    Tabrez Ajaz 785 on at
    RE: Not able to run business central on new instance on prem

    Hi muaz,

    Please follow this MSDN URL.

    I am sure if you follow the step given you will able to use new instance.

    Don't forget below:
    * Get Access to the WebPublish folder
    * Decide on the site deployment type for the instance [RootSite or SubSite]
    * Run the New-NAVWebServerInstance cmdlet

    If you followed the above steps your new Business Central will run with new Instance.

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