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Queue Item is created for each Portal Comment

Posted on by 650

Hi,

I am observing behaviour, which seem to deviate from the standard:

Whenever a Portal Comment is created regardless of the direction, a queue item for this comment is created.

That means, every Portal Comment appears in the queue.

I am currently looking for a hook to avoid this behaviour, i.e. it is not desired to have Portal Comments appearing in a queue.

Any idea?

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  • Suggested answer
    Tino Rabe Profile Picture
    Tino Rabe 650 on at
    RE: Queue Item is created for each Portal Comment

    Hi,

    we did a reset of the standard queue settings within the entity 'Portal Comments' and that resolved the issue.

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Queue Item is created for each Portal Comment

    Hi,

    Did you check if there is any custom code written to implement this behavior?

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