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The Get receipt lines on Purchase Invoice not pulling data

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Posted on by Hatimali84

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Hello everyone,

Our users are having some weird issue with Purchase Invoices.

When a PO is released and the Qty to invoice and receive are clearly defined, the users creates a Purchase Invoice and click on Lines in fast tab and then clicks on the "Get Receipt Lines" and usually the lines are available there to pick from. From a month or more now, users are not seeing those lines and it does not show up. It is happening on some PO's and for other PO's everything shows up.

When we do get receipt lines, the window pops up and we can see there are some filters and even after clearing the filters, the lines are not there.

We know that when we post, it does give the option to Receive and Invoice but users want to do it manually and also there are some other stuff involved to do it through creating a Purchase Invoice and get lines.

My initial thought was that its becomes to the minor update to V24.5 but i testes that out in a sandbox bu updating it and the issue was still there.

Any thoughts why the lines would show up for some and not all?

Regards,

Categories:

Dynamics 365 Business Central

PO issue 2.png

PO issue 3.png

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Khushbu Rajvi. 4,744 on at

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The Get receipt lines on Purchase Invoice not pulling data

Could you check for any differences between the affected POs and the ones that work? Specifically, look into the vendor, vendor settings, and currency codes, as these might help pinpoint the cause. If the issue persists, we may need to escalate this for further investigation.
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Valentin Castravet 24,910 Super User 2024 Season 2 on at

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The Get receipt lines on Purchase Invoice not pulling data

It has to be one of the filters; you might be missing some criteria. Even if you remove the four filters below on the Get Receipt Lines page, it still won't display all the records. I would double check to ensure the purchase order and invoice has the same Buy-from and Pay-to Vendor and currency code.

It is happening on some PO's and for other PO's everything shows up

Can you check and see what the difference between these POs is? For example, difference currency codes etc.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
Ramiz 344 on at

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The Get receipt lines on Purchase Invoice not pulling data

Hi,

It could be possible that the receipt has been undo and it didnt update the Quantity Received in the order. Kindly check if thats the case.
Hatimali84 338 on at

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The Get receipt lines on Purchase Invoice not pulling data

Sorry for the bad example,

look at the other PO i have attached.

the quantity receive is 1 but when go to check the get receipt lines, there is nothing. Not sure if i am completely missing something here.
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Valentin Castravet 24,910 Super User 2024 Season 2 on at

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The Get receipt lines on Purchase Invoice not pulling data

In your first screenshot the item is not yet received. To use the get receipt lines function the item needs to be received.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/