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Small and medium business | Business Central, N...
Suggested Answer

The Get receipt lines on Purchase Invoice not pulling data

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Posted on by 564
Hello everyone,
 
Our users are having some weird issue with Purchase Invoices. 
 
When a PO is released and the Qty to invoice and receive are clearly defined, the users creates a Purchase Invoice and click on Lines in fast tab and then clicks on the "Get Receipt Lines" and usually the lines are available there to pick from. From a month or more now, users are not seeing those lines and it does not show up. It is happening on some PO's and for other PO's everything shows up. 
 
When we do get receipt lines, the window pops up and we can see there are some filters and even after clearing the filters, the lines are not there. 
 
We know that when we post, it does give the option to Receive and Invoice but users want to do it manually and also there are some other stuff involved to do it through creating a Purchase Invoice and get lines. 
 
My initial thought was that its becomes to the minor update to V24.5 but i testes that out in a sandbox bu updating it and the issue was still there. 
 
Any thoughts why the lines would show up for some and not all?
Regards,
I have the same question (0)
  • Suggested answer
    Valentin Castravet Profile Picture
    31,340 Super User 2025 Season 2 on at
    In your first screenshot the item is not yet received. To use the get receipt lines function the item needs to be received. 
     
  • Hatimali84 Profile Picture
    564 on at
    Sorry for the bad example,
     
    look at the other PO i have attached. 
     
    the quantity receive is 1 but when go to check the get receipt lines, there is nothing. Not sure if i am completely missing something here.
     
     
     
     
     
     
     
     
     
     
     
     
  • Ramiz Profile Picture
    597 on at
    Hi,

    It could be possible that the receipt has been undo and it didnt update the Quantity Received in the order. Kindly check if thats the case.
  • Suggested answer
    Valentin Castravet Profile Picture
    31,340 Super User 2025 Season 2 on at
    It has to be one of the filters; you might be missing some criteria. Even if you remove the four filters below on the Get Receipt Lines page, it still won't display all the records. I would double check to ensure the purchase order and invoice has the same Buy-from and Pay-to Vendor and currency code.
     
     
    It is happening on some PO's and for other PO's everything shows up
     
    Can you check and see what the difference between these POs is? For example, difference currency codes etc.
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,347 Super User 2025 Season 2 on at
    Could you check for any differences between the affected POs and the ones that work? Specifically, look into the vendor, vendor settings, and currency codes, as these might help pinpoint the cause. If the issue persists, we may need to escalate this for further investigation.

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