Periodically, a receiving associate gets blank paper when printing Purchasing Documents. Any suggestions on why this occurs?
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Periodically, a receiving associate gets blank paper when printing Purchasing Documents. Any suggestions on why this occurs?
*This post is locked for comments
Hi Bill,
After you change the date format to MM/DD/YYYY you have to logout of GP and log back and see your format in GP appear MM/DD/YYYY. After this print Purchase documents and it should print.
Hope this helps.
Thanks,
Babu
I tried to set the date to English (US) - we default in Canada to English (Canada) - and the date format changed from dd/mm/yyyy to MM/dd/yyyy
Still no sucess on printing the POs - I have attached my screen shot to show what did select.
What I can not figure out is how is the date format related - in my case it does not appear to make a difference.
Hi Soma,
On GP 2013, Terminals server, Region and Language should be English(UK), and date format should be DD/MM/YYYY after changing this login to GP and try to print the PO from Print Purchasing Documents and confirm whether you are able to see the PO.
Thanks,
Babu
I have tried, but unable create this scenario.
I mean have you tried Soma
Hi Soma,
By default all status is selected. Have tried to recreate this print.
thanks,
babu
Check all the PO status are selected in the option "Include PO Status".
Hi Soma & Tristan,
Yes I did the same still it wont print. Either its an previously printed PO or new PO its just wont print on GP 2013 and date format is DD/MM/YYYY (English UK) on terminal server. However after I did the changes to English USA which has MM/DD/YYYY format it did print. I am not sure how these connected but this is what my findings. On inquiry I meant to say if you go to the PO itself and print from there. But if you have list of PO you need print purchasing documents. You may try this and let me know.
Thanks,
Babu
This is occur based on the setup in Print Purchasing Documents window.
Please mark the option "Reprint Previously Printed POs" in Print Purchasing Documents(Transaction-->Purchasing-->Print Purchasing Documents) window to print the PO.
Hi,
Regarding this entry:
Hi Jirion,
I have similar problem when I go to Print Purchasing Documents and enter the PO number and press print nothing comes. however if I go to the PO enquiry and select the PO and print it. So not sure whats the problem. Please let me know if you got answer for this.
thanks,
babu
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The Print Purchasing Documents window (Transactions | Purchasing | Print Purchasing Documents) has an option called "Reprint Previously Printed\Sent POs". You need to make sure that you mark this when printing from this window.
The Purchase Order Print Options window (clicking the Printer button from the PO Enquiry Zoom window) does not have that option.
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