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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Issue loyalty card at POS

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Posted on by 5

I am trying to issue loyalty cards at POS, and the requirement is to manually enter new card number without using number sequencing to generate new card number. Is this possible?

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  • Suggested answer
    P Jackson Profile Picture
    1,614 on at

    Perhaps. Take a look at this Doc: Loyalty overview - Commerce | Dynamics 365 | Microsoft Docs

    Interestingly it states:

    "The Point of Sale allows the flexibility for retailers to either use the physical loyalty cards or generate a unique loyalty card number automatically. To enable the automatic generation of loyalty cards in the stores, turn on Generate loyalty card number in the functionality profile associated to the store. For online channels, retailers can use the IssueLoyaltyCard API to issue loyalty cards to customers. Retailers can either provide a loyalty card number to this API, which will be used to generate the loyalty card, or the system will use the loyalty card number sequence set in Commerce. However, if the number sequence is not present, and the retailer does not provide a loyalty card number while calling the API, then an error is displayed."

  • Suggested answer
    Shafeeque P. Profile Picture
    6,533 Moderator on at

    Yes, this is possible. Set the number sequence to manual for loyalty card and the POS should prompt for the loyalty card number when you click issue loyalty card.

  • Suggested answer
    Brad Doe Profile Picture
    5 on at

    That worked, thank you!

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