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Hello everybody,
Can a user open starting from the dynamics 365 app for outlook a web page in chrome instead of Internet Explorer? (is there a way to change the default browser for the dynamics 365 app for outlook) ?
Hi, do you mean when clicking the "View in Dynamics 365" button? Mine opens in the new Microsoft Edge browser and previously opened in Chrome, it uses my default browser.
Regards
Paul
Hello ,
The default browser to open web pages from Dynamics App for Outlook is the default browser that you have on your Windows Settings.
If I understand correctly, this depends on the version of Outlook you are using.
Office Add-ins use a browser which depends on the Operating System and the Office Version:
docs.microsoft.com/.../browsers-used-by-office-web-add-ins
So, if I'm correct then the answer is no, but an upgrade could get you onto Edge.
What version of Outlook are you using?
This is an update of this topic as looks like outlook 2016 is always using internet explorer
https://support.microsoft.com/en-us/topic/troubleshooting-errors-when-attempting-to-open-dynamics-365-app-for-outlook-eb513bd1-4ec7-1936-96e6-635b76e961c2
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