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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Open Chrome Web Page f...
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Open Chrome Web Page from dynamics 365 app for outlook

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Posted on by Gmanunta81 327

Hello everybody,

Can a user open starting from the dynamics 365 app for outlook a web page in chrome instead of Internet Explorer? (is there a way to change the default browser for  the dynamics 365 app for outlook) ?

  • Gmanunta81 Profile Picture
    Gmanunta81 327 on at
    RE: Open Chrome Web Page from dynamics 365 app for outlook

    This is an update of this topic as looks like outlook 2016 is always using internet explorer

    https://support.microsoft.com/en-us/topic/troubleshooting-errors-when-attempting-to-open-dynamics-365-app-for-outlook-eb513bd1-4ec7-1936-96e6-635b76e961c2

  • Community Member Profile Picture
    Community Member on at
    RE: Open Chrome Web Page from dynamics 365 app for outlook

    If I understand correctly,  this depends on the version of Outlook you are using.

    Office Add-ins use a browser which depends on the Operating System and the Office Version:

    docs.microsoft.com/.../browsers-used-by-office-web-add-ins

    So, if I'm correct then the answer is no, but an upgrade could get you onto Edge.  

    What version of Outlook are you using?

  • Alex Brasoveanu Profile Picture
    Alex Brasoveanu on at
    RE: Open Chrome Web Page from dynamics 365 app for outlook

    Hello ,

    The default browser to open web pages from Dynamics App for Outlook is the default browser that you have on your Windows Settings.

  • Suggested answer
    Paul_Owen Profile Picture
    Paul_Owen 2,027 on at
    RE: Open Chrome Web Page from dynamics 365 app for outlook

    Hi, do you mean when clicking the "View in Dynamics 365" button? Mine opens in the new Microsoft Edge browser and previously opened in Chrome, it uses my default browser.

    Regards

    Paul

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