User approval - self approving

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Posted on by PSCRICH

We have journal approval workflow set up for our company, this has been working fine until recently when the journal batch is sent for approval, the user gets notified that the journals is approved. I can not see how to fix this as there doesn't seem to be anything wrong with the workflow.

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Andy Sather on at

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RE: User approval - self approving

Thank you for replying back with your solution!
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PSCRICH 25 on at

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RE: User approval - self approving

we have now resolved this by deleting out the workflow and importing again.
PSCRICH 25 on at

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RE: User approval - self approving

Hey, thanks both for your response, it was selected but not against the user sending the journal for approval. We have the workflow setup on another company with no issues and setup appears the same
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YUN ZHU 86,030 Super User 2025 Season 1 on at

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RE: User approval - self approving

Hi, yes, I agree with Andy, please check if Approval Administrator in Approval User Setup is selected.

Thanks.

ZHU
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Andy Sather on at

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RE: User approval - self approving

If you check Approval User Setup is the user submitting the document have the Admin checkbox checked?